Frequently Asked Questions

How long does the promotion run for and when do I need to get my claim in by?

To participate, you must purchase a participating product between May 17, 2021 and 11:59PM AEDST on June 30, 2021.

Then, you must complete the purchase verification process and submit a valid claim form with your sales invoice or receipt for verification within 14 days of the date of purchase and by no later than July 14, 2021.

 

How do I enter the “Intel EOFY Cashback“ Promotion?

Simply purchase a participating product from any participating Australian stockist (between 17/05/2021 and 30/06/2021), then:

  • visit intelcashback.com.au (“Offer Site”);
  • follow the prompts to the claim form;
  • input the requested details, including your mobile phone number, valid email address, the details of the qualifying device you have purchased and the participating retailer of purchase;
  • upload your proof of purchase issued by the participating retailer when prompted; and then
  • submit the fully completed claim form within 14 days of the date of purchase and by no later than July 14, 2021

 

What are the participating products?

11th Gen Intel® Core™ i5 laptop

11thGen Intel® Core™ i7 laptop

 

Where can I buy participating products?

The participating Australian retailers are:

  • Harvey Norman/Joyce Mayne/Domayne
  • The Good Guys
  • JB Hi Fi
  • Officeworks
  • Bing Lee
  • Amazon
  • Centrecom
  • Computer Alliance
  • MWAVE
  • Scorptec

 

How will my receipt be validated?

You will be asked to supply a copy of your purchase receipt while completing the online entry form by scanning the receipt and uploading as an attachment onto the web page. In order for your entry to be validated, all submitted invoices must include: the store of purchase, product purchase (which must be a participating product) and the date of purchase (which must be during the Purchase Period before you submit your entry).

 

Should I keep the product’s packaging?

No, you are not required to keep the product’s packaging however you will need to retain the original proof of purchase.

 

How many times can I enter?

Each qualifying device is eligible for only one (1) offer.

 

How will my cashback be rewarded?

Every valid claim received will be awarded a cash back in the form of a Vault Pays-enabled Prepaid Mobile Mastercard®. The Promoter will award claimants $30 for those who purchased the Ci5 laptop and $50 for those who purchased the Ci7 laptop. Cashback will be awarded within seven (7) business days of verification.

 

How does a prepaid digital Mastercard work?

Vault Payments will deliver a pre-paid digital Mastercard to your mobile phone. Once you have followed the steps to activate, you can make purchases in-store using the mobile’s “tap and go” function as well as online.

 

How do I activate my Digital Prepaid Mastercard?

Within seven (7) business days of verification, you will have received an SMS from ‘Intel’ with an activation link.

Click on the link in the text message and you’ll be directed to your device’s app store to install the Vault Payments application.

Click the option to install and then open the Vault Payments app and enter your mobile number and activation code that was provided in the SMS. You may be asked for additional information to confirm your identity.

Choose a password when prompted. You’ll use this password, with your mobile number as your username when logging on to the app in future. When prompted, read and accept the Vault Payments Terms & Conditions.

You’ll then see your Digital Prepaid Mastercard in the app, and you’re ready to add it to your device wallet

For more assistance, see here.

 

Where can I use the Digital Prepaid Mastercard?

You can use your card in-store at contactless point of sale terminals (look for the Contactless, Google Pay, Apple Pay or Samsung Pay logo), or you can use your card online.

 

How can I use my Digital Prepaid Mastercard online?

Just like paying with a credit or debit card, you’ll just need your card number, expiry date and CVC number.

In the Vault Payments app, tap the card once to view your card number and expiry date.

Tap twice to see the CVC number.

Complete your purchase online per normal.

Checkout and select ‘credit card’ as the payment type.

Enter the card details and input your name as the cardholder.

 

Who can I contact if I have a question about the Digital Prepaid Mastercard?

Please complete the contact us form here.

 

Where are the terms and conditions?

You can find these here.

 

Is there anyone I can contact about the promotion for any more questions?

You can ‘Contact Us’ here.